Terms and Conditions
1. Agreement to These Terms
These Terms and Conditions (the "Terms") are a binding agreement between you and OWOW Talents Inc., a Delaware corporation with its principal place of business in San Jose, California ("OWOW," "we," "us," or "our"). They govern your access to and use of the websites at owowlabs.ai and owowtalents.com, along with any content, products, applications, APIs, accounts, and services we make available through them (together, the "Services").
These Terms are effective as of the date shown above. By accessing or using the Services, creating an account, or clicking to accept, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Services.
If you use the Services on behalf of a company or other organization, you represent that you are authorized to bind that organization, and "you" refers to that organization. A separate signed agreement or order form between you and OWOW, where one exists, controls over these Terms to the extent of any conflict.
2. Definitions
- Account — the account you register to access certain Services.
- API — any application programming interface OWOW makes available, together with its documentation, keys, and credentials.
- Customer Data — data, files, text, images, recordings, or other content that you or your users submit to, upload to, or generate through the Services.
- Order — an order form, online checkout, subscription selection, or statement of work that references these Terms.
- Subscription — a recurring, paid plan providing access to the Services for a defined term.
- User — any individual who accesses the Services under your Account, including your employees, contractors, and agents.
3. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for business and professional use and are not directed to children.
To access certain features you must create an Account and provide accurate, current, and complete information. You agree to keep it up to date.
You are responsible for safeguarding your Account credentials and API keys, for all activity that occurs under your Account, and for your Users' compliance with these Terms. Do not share credentials, and notify us promptly at hello@owowtalents.com if you suspect any unauthorized access or security breach.
We may refuse registration, or suspend or terminate an Account, if information is inaccurate or if we reasonably believe these Terms have been violated.
4. Services, Products, and API
OWOW provides data collection, data annotation, and related products and tools to AI, robotics, and world-model developers. Specific features, usage limits, and service levels are described in the applicable plan, Order, or product documentation.
License. Subject to these Terms and your payment of applicable fees, OWOW grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services and API for your internal business purposes during your subscription term.
API use. You must use the API in accordance with our documentation and any rate limits, quotas, or scope restrictions we set. You may not share, resell, or expose your API keys to third parties, exceed published limits, or use the API to build a product that competes with the Services. We may monitor API usage and throttle or suspend access to protect the integrity and security of the Services.
Beta features. We may offer features labeled beta, preview, or experimental. These are provided "as is," may change or be withdrawn at any time, and are excluded from any service commitments.
Changes. We may modify, add, or discontinue parts of the Services. If a change materially reduces a paid feature you are then subscribed to, we will use reasonable efforts to notify you in advance.
5. Acceptable Use
You agree not to, and not to permit any User or third party to:
- use the Services in violation of any law, regulation, or third-party right, including privacy, data-protection, and intellectual-property rights;
- upload or submit Customer Data that you do not have the rights or consents to provide, or that is unlawful, infringing, defamatory, or harmful;
- reverse engineer, decompile, or attempt to derive source code, except to the extent that restriction is prohibited by law;
- interfere with, disrupt, or probe the integrity or security of the Services, or attempt unauthorized access to any system or data;
- introduce malware or any harmful code, or use automated means to scrape or overload the Services beyond permitted limits;
- use the Services to develop a competing product or to benchmark against us without our prior written consent; or
- misrepresent your identity or affiliation, or use the Services to harass, defraud, or deceive others.
We may investigate suspected violations and, where appropriate, remove content, suspend access, or report conduct to the authorities.
6. Fees, Payments, and Subscriptions
Fees. You agree to pay the fees for the plan, Subscription, or Order you select. Unless stated otherwise, fees are quoted in U.S. dollars and are exclusive of taxes.
Billing and payment method. You authorize OWOW and its payment processor to charge your designated payment method for all fees due. You are responsible for keeping your billing information accurate and current. Payments are processed by third-party providers, and their terms apply to the processing of your payment.
Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date. You may cancel from your Account settings or by contacting us; cancellation takes effect at the end of the current period.
Taxes. You are responsible for all sales, use, VAT, and similar taxes, excluding taxes on OWOW's net income. If we are required to collect such taxes, they will be added to your invoice.
Late and failed payments. Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. We may suspend the Services for non-payment after reasonable notice.
Refunds. Except where required by law or expressly stated in an Order, fees are non-refundable and payments are not pro-rated upon cancellation.
Price changes. We may change our fees. For Subscriptions, a price change takes effect at your next renewal, and we will give reasonable advance notice.
7. Customer Data and Privacy
Your data. As between you and OWOW, you retain all rights in your Customer Data. You grant OWOW a worldwide, non-exclusive license to host, process, transmit, and use Customer Data as necessary to provide, secure, and improve the Services and to perform any Order or statement of work.
Your responsibilities. You represent that you have all rights, consents, and lawful bases required to provide the Customer Data and to authorize OWOW's processing of it. Where OWOW collects, records, or annotates data on your behalf, you are responsible for ensuring that any individuals captured in that data have been properly notified and have consented as required by law.
Data protection. Where OWOW processes personal data on your behalf, the parties will enter into a data processing agreement (DPA) that governs that processing and forms part of these Terms. Our handling of personal data is further described in our Privacy Policy.
Security. We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Aggregated data. We may generate and use aggregated or de-identified data that does not identify you or any individual to operate, analyze, and improve the Services.
8. Intellectual Property
OWOW IP. The Services, including all software, models, documentation, designs, text, graphics, and the look and feel of owowlabs.ai and owowtalents.com, are owned by OWOW or its licensors and are protected by intellectual-property laws. Except for the limited license in Section 4, no rights are granted to you.
Trademarks. "OWOW," "OWOW Labs," "OWOW Talents," and related names and logos are trademarks of OWOW. You may not use them without our prior written permission.
Feedback. If you send us suggestions or feedback about the Services, you grant OWOW a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.
Your content. You retain ownership of content you post or submit. By submitting it, you grant OWOW a license to use, host, and display it solely as needed to operate the Services. You are responsible for your content and must have the rights to share it.
9. Third-Party Services and Links
The Services may integrate with, link to, or rely on third-party services, websites, or content that OWOW does not control, including payment processors and cloud providers. We provide these for convenience and do not endorse or assume responsibility for them.
Your use of a third-party service is governed by that third party's own terms and privacy practices. OWOW is not liable for any loss arising from your use of, or reliance on, any third-party service.
10. Term and Termination
These Terms apply while you access or use the Services. A paid Subscription continues for the term stated in your plan or Order.
By you. You may stop using the Services at any time and cancel your Subscription as described in Section 6.
By us. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure for OWOW, or use the Services in a way that may harm others or the Services.
Effect. On termination, your right to use the Services ends and any outstanding fees become due. We may delete Customer Data after a reasonable period, subject to any retention obligations and any separate agreement. Provisions that by their nature should survive — including fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and governing law — survive termination.
11. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, OWOW DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
OWOW does not warrant that the Services will be uninterrupted, error-free, or secure, or that any data, annotation, model output, or result will be accurate, complete, or fit for your purposes. You are responsible for evaluating and validating any output before relying on it. Any material obtained through the Services is used at your own discretion and risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OWOW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OWOW'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO OWOW FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
These limitations form an essential basis of the agreement and apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless OWOW and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Data or your use of the Services; (b) your violation of these Terms or any law; or (c) your infringement or misappropriation of any third-party right. OWOW will promptly notify you of any such claim and may participate in the defense at its own expense.
14. Governing Law and Dispute Resolution
Governing law. These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution. Before filing a claim, you agree to contact us at hello@owowtalents.com and attempt to resolve the dispute informally for at least 30 days.
Venue. Subject to any separate agreement between the parties, the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not resolved informally, and each party consents to personal jurisdiction and venue there.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the date shown above and, for material changes, provide reasonable notice — for example, by email or a notice within the Services. Changes take effect when posted unless stated otherwise. Your continued use of the Services after changes take effect means you accept the updated Terms. If you do not agree, stop using the Services.
16. General Provisions
- Entire agreement. These Terms, the Privacy Policy, and any applicable Order or DPA are the entire agreement between you and OWOW regarding the Services and supersede prior understandings on the subject.
- Severability. If any provision is held unenforceable, the rest remain in full effect and the unenforceable provision will be modified to the minimum extent necessary.
- Waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets. These Terms bind permitted successors and assigns.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
- Notices. We may give notices by email, by posting within the Services, or on the websites. Legal notices to OWOW must be sent to hello@owowtalents.com.
17. Contact Us
Questions about these Terms can be directed to:
OWOW Talents Inc. San Jose, California, USA
General: hello@owowtalents.com Founder: gangesh@owowtalents.com